Terms of Use
Last Updated: April 8, 2026
Please read these Terms of Use carefully before accessing or using any services, features, or content provided by Whitestone. By accessing or using our platform, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must discontinue use immediately.
1. Acceptance of Terms
These Terms of Use constitute a legally binding agreement between you and Whitestone governing your access to and use of our online platform, tools, content, and related services. Your continued use of the platform following any updates to these Terms constitutes acceptance of the revised Terms.
2. Eligibility
You must be at least 18 years of age to use our services. By agreeing to these Terms, you represent and warrant that:
- You are at least 18 years old;
- You have the legal capacity to enter into a binding agreement;
- Your use of the platform does not violate any applicable law or regulation;
- All information you provide is accurate, current, and complete.
3. Description of Services
Whitestone provides an online platform offering guided meditation programmes, educational resources, and professional tools focused on anxiety and tension management. Services may include, but are not limited to:
- On-demand audio and video content;
- Structured learning programmes;
- Progress tracking and personalisation features;
- Communication and support tools.
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.
4. Account Registration and Security
4.1 Account Creation
To access certain features, you may be required to register for an account. You agree to provide accurate and truthful information during registration and to keep your account details up to date.
4.2 Account Responsibility
You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorised use or suspected security breach.
4.3 Account Termination
We reserve the right to suspend or terminate your account at our sole discretion if we reasonably believe you have violated these Terms or engaged in any conduct that may harm the platform, other users, or third parties.
5. Permitted Use
You agree to use the platform solely for lawful purposes and in accordance with these Terms. You must not:
- Use the platform in any way that violates applicable laws or regulations;
- Attempt to gain unauthorised access to any part of the platform or its systems;
- Transmit any harmful, offensive, defamatory, or otherwise objectionable content;
- Engage in any activity that disrupts, damages, or impairs the platform's functionality;
- Use automated tools, bots, or scrapers to extract data from the platform;
- Reproduce, distribute, or commercially exploit any platform content without prior written authorisation;
- Impersonate any person or entity, or misrepresent your affiliation with any person or entity.
6. Intellectual Property
6.1 Ownership
All content, materials, features, and functionality available on the platform - including but not limited to text, graphics, audio, video, software, and design - are the exclusive property of Whitestone or its licensors and are protected by applicable intellectual property laws.
6.2 Limited Licence
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the platform for your personal, non-commercial purposes.
6.3 Restrictions
You may not copy, modify, distribute, sell, sublicense, or create derivative works from any platform content without our express written consent. Any unauthorised use may result in immediate termination of your licence and legal action.
7. User-Submitted Content
7.1 Your Content
If you submit, upload, or share any content through the platform, you retain ownership of that content. By submitting content, you grant Whitestone a worldwide, royalty-free, non-exclusive licence to use, reproduce, modify, and display that content in connection with operating and improving the platform.
7.2 Content Standards
You represent and warrant that any content you submit does not infringe any third-party rights, is not unlawful, and complies with these Terms. We reserve the right to remove any content that we determine, in our sole discretion, violates these standards.
8. Payments and Subscriptions
8.1 Fees
Certain services may require payment. All applicable fees will be clearly disclosed prior to purchase. By completing a transaction, you authorise us to charge the specified amount using your selected payment method.
8.2 Subscription Renewals
Subscription-based services renew automatically at the end of each billing period unless cancelled in advance. It is your responsibility to manage and cancel subscriptions through your account settings.
8.3 Refunds
Refund eligibility is subject to our Refund Policy, which forms part of these Terms. We do not guarantee refunds except where required by applicable law.
8.4 Price Changes
We reserve the right to adjust pricing at any time. We will provide reasonable notice of any price changes before they take effect for existing subscribers.
9. Third-Party Links and Services
The platform may contain links to third-party websites, services, or content. These links are provided for convenience only. Whitestone does not endorse, control, or assume responsibility for any third-party content or services. Your interactions with third parties are governed by their own terms and policies.
10. Disclaimers
10.1 No Medical Advice
Content provided on this platform is for informational and educational purposes only. It does not constitute medical, psychological, or therapeutic advice. You should consult a qualified healthcare professional before making decisions related to your health or wellbeing.
10.2 Platform Availability
We do not warrant that the platform will be available at all times, uninterrupted, or free from errors. We may perform maintenance or updates that temporarily affect accessibility.
10.3 As-Is Basis
The platform and all content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
11. Limitation of Liability
To the maximum extent permitted by applicable law, Whitestone and its officers, directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:
- Your use of or inability to use the platform;
- Any errors, omissions, or inaccuracies in platform content;
- Unauthorised access to or alteration of your data;
- Any other matter relating to the platform.
Our total aggregate liability to you for any claim shall not exceed the amount you paid to us, if any, in the twelve months preceding the event giving rise to the claim.
12. Indemnification
You agree to indemnify, defend, and hold harmless Whitestone and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses - including reasonable legal fees - arising out of or in connection with your use of the platform, your violation of these Terms, or your infringement of any third-party rights.
13. Privacy
Your use of the platform is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the platform, you acknowledge and agree to the collection, use, and processing of your information as described in the Privacy Policy.
14. Modifications to Terms
We reserve the right to update or modify these Terms at any time. When we make material changes, we will update the "Last Updated" date at the top of this page. We may also notify you through the platform or via email. Your continued use of the platform after changes are posted constitutes your acceptance of the revised Terms.
15. Suspension and Termination
We may suspend or terminate your access to the platform at any time, with or without cause, and with or without notice. Upon termination, all licences granted to you under these Terms will immediately cease. Provisions that by their nature should survive termination - including intellectual property, disclaimers, limitation of liability, and indemnification - shall continue to apply.
16. Governing Principles
These Terms are intended to be interpreted in a manner consistent with fairness and good faith. Any disputes arising from these Terms shall be resolved through good-faith negotiation in the first instance. If a resolution cannot be reached informally, disputes may be referred to binding arbitration or a competent court, as determined by applicable law.
17. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.
18. Entire Agreement
These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and Whitestone with respect to your use of the platform and supersede all prior or contemporaneous communications and proposals.
19. Contact Information
If you have any questions, concerns, or requests relating to these Terms of Use, please contact us:
| Method | Details |
|---|---|
| info@whitestone.com | |
| Phone | +61 2 9790 4994 |
| Post | 16/21 Cavenagh St, Darwin City NT 0800, Australia |